A well-known automotive company uses Netvibes Dashboard Intelligence to analyze car models and features, understand customer habits and preferences and research new automotive technologies. We provided Insights via Outcomes
- What are the top customer perceptions related to quality of my products?
- [Product#1] & [Product#2] bikes have negative feedback on mileage from customers giving lower fuel efficiency than expected.
- [Product#3] bike has customers sharing concerns related to the engine and sound levels.
- [Product#4] and [Product#5] bikes: The recent discontinuation of 6 bike products including [Product#4] and [Product#5] is generating concerns from existing users about the lack of service centers for the discontinued bikes.
- Daily and Weekly PushMail Reporting
Insights shared with different departments internally to help in product development & innovation strategies.